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The SkyTeam Lounge Heathrow Airport

Jenny Burns
2014-11-20
Airline Reviews, Reviews, Transport
10-08-14-Skyteam-lounge-Heathrow-Airport-England
The SkyTeam lounge at Heathrow Airport.

The SkyTeam Executive Lounge at Heathrow’s Terminal 4 provided a comfortable environment despite the unexpected appearance of a mouse. Overall it was a comfortable space in which to spend a few travel hours.

10-08-14-Skyteam-lounge-Heathrow-Airport-England
One of the dining areas.

What: SkyTeam Lounge, Terminal 4 Heathrow Airport London, UK
Who: JB
Why: I was travelling business class on a China Southern flight out of Heathrow. China Southern is a member of the SkyTeam group and, as such, first and business class passengers and members of SkyTeam Elite Plus can use the lounge.
When: 10 August 2014 from 7pm to 10pm
The Verdict:

10-08-14-Skyteam-lounge-Heathrow-Airport-England
Greenery provided a relaxing background in the lounge

The general ambiance of the lounge. Over two levels, the lounge occupies more than 1,600 square meters and offers space for more than 300 passengers. I spent most of my time upstairs which was quieter and `less populated’ than downstairs.

The facilities, including a business centre, game stations and relaxation rooms. Particularly impressive was an indoor living wall which featured more than 60 different species of plants that, I later learnt, had been hand-selected to adapt to the climatic conditions of the lounge.

A well stocked bar.

A mouse came very close to my feet. At first I thought it was a bird but then realised it was a furry little mouse. I and several other passengers reported it to staff who didn’t seem that worried by the discovery. Fortunately I only saw it once!

10-08-14-Skyteam-lounge-Heathrow-Airport-England
The business centre

When I first arrived at the lounge there was a fairly good selection of hot and cold food which included soup, chicken and prawn paella, white bean casserole and pasta, cold meats and salad. The food and facilities gradually declined as the night wore on and the number of SkyTeam departing flights decreased.


While there is a wellness centre – said to offer massages and an oxygen bar – I couldn’t find any staff in attendance.

The upstairs area was closed at 9pm and food available at the time of my 10.30pm departure was limited, which didn’t affect me but may have affected those with later flights.

You can find other reviews of this lounge at Head for Points and Lounge Index
  • airlines, lounges, Skyteam
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China Southern flight review
9 years ago

[…] have access to the Qantas lounge, in Guangzhou China Southern’s lounge and at Heathrow the Skyteam Lounge. As a result of the flights I selected and early flight arrival times, I had a three and a half […]

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